Price Guarantee

At The Fire Pit Collection we work very hard to ensure that besides offering our customers the very best quality and design, we offer it at the absolute best price.

If you find another online store that offers a lower price than us within thirty days of your purchase date please let us know and we will issue a refund for the difference. 

To request your partial refund e-mail us at customercare@thefirepitcollection.com a link to the same product on our competitors website within thirty days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee.
  • Promotions such as rebates, coupons and "buy one, get one free" offers are not eligible.
  • The item must be in stock on the competitors website.
  • The competitor must be an online store - they may not have a retail location.
  • The website can not be a discounter, big-box store or auction website (ie: Discount Bandit, eBay, Overstock, Amazon, Wayfair, Walmart or similar).
  • The competitor must be an Authorized Retailer of the product in question, and respectful of the manufacturer's MAP policy. 
  • The Price Match Guarantee includes the item price but excludes shipping charges and taxes.
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